FAQs

Delivery

Do you ship internationally?

Yes, we currently ship world wide. Your shipping will be calculated at checkout according to your delivery location. Alternatively, you can read through our shipping costs here

Can I get something delivered to someone else?

If you’re purchasing a gift for a loved one and would like this delivered straight to their door, please enter their address details at the check-out. You can have your details as the billing information so they don’t receive this.

 

Customer Care

How do I use my discount code?

Please enter the code at check-out where prompted.

 

What are the estimated delivery times?

Please read through our delivery and shipping information.

 

Do you have Afterpay?

Yes, you can shop now and pay later with Afterpay. Please select this as your payment option upon checkout if you would like this option.

 

How long does it take to create my order?

All jewellery items are made to order within 1-2 days from when the order was placed. Our aim is to have them made and shipped out as quickly as possible so you can enjoy them right away.

 

Materials and Care

What is gold filled?

• Has 100x more real gold than gold plated
• Is tarnish resistant and peel resistant (unlike gold plated material)
• Is a beautiful and affordable alternative to solid gold
• Can be worn by people with sensitive skin
• Can be cleaned and washed in mild soap and water